All orders are shipped via Express service using Australia Post.
|Victoria||1-2 business days||$12|
|New South Wales||1-2 business days||$12|
|Queensland||1 business day||$12|
|New Zealand||3-5 business days||$18|
|Rest of World||5-10 business days||$38|
Once your order has been shipped, you will receive an email notification with tracking information. Please be aware that international orders may be subject to additional import taxes and duties. In most cases, such duties are charged once the parcel reaches its destination and these may vary from country to country. When you make a purchase from Araminta James, you are liable for any additional duties so please take this into account when placing your order.
RETURN & EXCHANGE
We take great pride in the quality of our products. Each garment is made with care and love, using the highest grade materials. Please note that we do not offer refunds, however an exchange or credit note (valid for 4 months) will be issued within 7 days of purchase.
We will only accept exchange for items where;
The garment is in the original condition, unworn, unwashed with all original tags attached.
The item is returned within 7 days (after it was received).
You will need to ensure the return postage is traceable, Araminta James takes no responsibility for missing packages. You will need to cover the cost of shipping for exchange returns in Australia and internationally unless the garment is faulty or an error on our behalf.
Please email firstname.lastname@example.org stating why you wish to exchange or return your item and include your order number. Araminta James will reply via email with instructions. After receiving your returns authorisation, please return your order via a trackable post to:
Araminta James Online Returns
P.O. BOX 451
Noosa Heads, Queensland, 4567
Once we have received the item for exchange or return please allow 5 business days for your exchange to be processed and re-sent.
*Araminta James does not accept refund or exchange on sale items.
If you have any questions about shipping or returns, please feel free to contact us at email@example.com.